Privacy Policy

This Privacy Policy (can be also referred to as Policy) to explain you how we collect, manage, use and protect your Personal information when you visit our website at soloway.tech (the ‘Website’) or engage with us in other related ways.

In this Privacy Policy references to “We”, “Our”, “Ours” are to the Soloway Technologies LLC (registration number 44012099), a company incorporated in Ukraine
.
Reading this Privacy policy will help you understand your privacy rights and choices.
If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at email policy@soloway.tech

Types of information collected

Personal Information Provided by You

We collect personal information that you voluntarily provide to us when you use the Website, express an interest in obtaining information about us or our products and Services, or otherwise when you contact us.

The personal information provided by you may include the following:

  • First and Last Name
  • Company Name (if You are authorized to act on behalf of the Company)
  • Phone number
  • E-mail
  • Any other information voluntarily provided by you (for example Project description information)

If You contact us for the reason of employment or apply for a vacancy We may also collect the following information: your CV information, preferred methods of communication, and any other information that You decided to provide.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We automatically collect certain information when you access or interact with the Website.

This information is stored in an anonymized form and does not reveal your specific identity (like your name or contact information). Such information may include device and usage information, such as your IP address, Cookie id, browser and device characteristics, language preferences, country, location, information about how and when you use our Website, and other technical information.

This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

Sensitive Information

We don’t collect any “sensitive data” about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offenses or alleged offenses) except when we have your specific consent, or when we have to comply with the law.

Children’s Data

The Website is directed to and intended for use only by those who are 18 years of age or over. We do not knowingly collect the Personal information of children under 18 years old without obtaining consent for that from their parents or other persons, who are acting as the holders of parental responsibility.

Types of information collected

Personal Information Provided by You

We collect personal information that you voluntarily provide to us when you use the Website, express an interest in obtaining information about us or our products and Services, or otherwise when you contact us.

The personal information provided by you may include the following:

  • First and Last Name
  • Company Name (if You are authorized to act on behalf of the Company)
  • Phone number
  • E-mail
  • Any other information voluntarily provided by you (for example Project description information)

If You contact us for the reason of employment or apply for a vacancy We may also collect the following information: your CV information, preferred methods of communication, and any other information that You decided to provide.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We automatically collect certain information when you access or interact with the Website.

This information is stored in an anonymized form and does not reveal your specific identity (like your name or contact information). Such information may include device and usage information, such as your IP address, Cookie id, browser and device characteristics, language preferences, country, location, information about how and when you use our Website, and other technical information.

This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

Sensitive Information

We don’t collect any “sensitive data” about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offenses or alleged offenses) except when we have your specific consent, or when we have to comply with the law.

Children’s Data

The Website is directed to and intended for use only by those who are 18 years of age or over. We do not knowingly collect the Personal information of children under 18 years old without obtaining consent for that from their parents or other persons, who are acting as the holders of parental responsibility.

How do we process your information?

We process your personal information for a variety of reasons, depending on how you interact with us, including:

  • To deliver services to the user. We may process your information to provide you with the requested service and manage your orders.
  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To send you marketing and promotional communications. We may process the personal information for our marketing purposes if this is in accordance with your marketing preferences. You can withdraw your consent to receive marketing e-mails (opt-out) at any time.
  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
  • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

Legal bases for processing information

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law.

If you are located in the EU or UK, this section applies to you

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information.

We may rely on the following legal bases to process your personal information:

Consent

You have given consent for one or more specific purposes to process your information for a specific purpose. You can withdraw your consent at any time by contacting us at policy@soloway.tech

Performance of a contract

Provision of personal information is necessary for the performance of a contract with You, including providing the services you have purchased, and/or for any pre-contractual obligations thereof.

Legitimate Interests

Processing your personal information is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:

  • Analytic of users’ behavior on our website or in our app.
  • Delivering, developing and improving the Website.
  • Determine the effectiveness of our marketing and promotional campaigns.
  • Prevent fraud, and errors, enhancing data security.

In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.

Legal Obligations

We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

When and with whom do we share your personal information?

We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us.

We also may need to share your personal information in the following situations:

Business Transfers.

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Transfer of information

Your information, including Personal Informatiom, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Links third-party websites

Our Website may contain links to other sites that are not operated by Us. If you click on a third-party link, you will be directed to that third-party’s website. We strongly advise you to review the Privacy Policy of every website you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

Cookies and other tracking technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the site or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about Website and application traffic and interaction so that we can offer better experience and tools in the future. We may contract with third-party service providers to assist us in better understanding our Website users. These service providers are not permitted to use the information collected on our behalf except to help Us conduct and improve Our business.

Types of cookies that We use:

Essential Cookies

Some cookies are essential for our service to function and cannot be switched off in our systems. They are used to enable core functionality, such as authentication, security, connection stability, etc. You can always set your browser to block or alert you about these cookies, but this may affect how the website functions.

Analytics Cookies

Analytics cookies help us know which pages are popular and how visitors move around the site. We use them to count visits, check traffic sources, and measure and improve the website’s performance.

Preferences Cookies

Cookies are used to enable Website features and store your preferences. Not accepting these cookies might impact the way you experience Website and can prevent some product features from working.

Marketing Cookies

Cookies may be used to help us deliver and measure advertising campaigns. These cookies are optional.

Which specific cookies do we use?

SERVICE PROVIDER KEY COOKIES/PIXELS PURPOSE
Soloway Technologies LLC Essential cookies (to ensure Website and its features work correctly)
Google  _ga, _gid, _gat, _gac, _gcl, collect, rc::a, rc::b, rc::c, _dc_gtm_UA-#, IDE, pagead/landing [x2], test_cookie, CONSENT [x2], _ga_#, _gcl_au, ads/ga-audiences Used by Google Analytics to distinguish users and sessions. Also, used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

GTM Cookies used by Google Tag Manager to control the loading of a Google Analytics script tag.

Hotjar _hjid, _hjAbsoluteSessionInProgress, _hjIncludedInSessionSample, _hjIncludedInPageviewSample It is used to persist the Hotjar User ID, unique to that site on the browser. 
Google reCAPTCHA _grecaptcha A cookie executed by Google reCAPTCHA for the purpose of providing its risk analysis.
Meta Platforms, Inc. _fbp, fr Meta Platforms use these cookies to serve website visitors with advertisements that may be relevant to their interests. 
LinkedIn lidc, li_mc, li_gc LinkedIn uses these cookies to serve website visitors with advertisements that may be relevant to their interests. This cookie may also be used to help us regulate the advertisements you receive and measure their effectiveness.
WordPress PHPSESSID This is a generic cookie used by any PHP based website for sessions, to provide functions across all pages.
HubSpot __ptq.gif, __hssc, __hssrc, __hstc, hubspotutk,  Identifies if the cookie data needs to be updated in the visitor’s browser. Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

Personal Information Provided by You

We have implemented appropriate and reasonable technical and organizational security measures designed to safeguard of any personal information we collect.

However, despite our safeguards please remember:

  • You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
  • You should only access the Website within a secure environment
  • If you believe your privacy has been breached, please contact us immediately on pivacy@soloway.tech

What are your privacy rights?

Personal Information Provided by You

In some regions (like the EEA, UK), you have certain rights under applicable data protection laws.

  • Right of access. The right to obtain access to your personal data
  • Right to rectification. The right to erase or rectify inaccurate or incomplete data
  • Right to erasure. The right to obtain the erasure of your personal data in certain circumstances
  • Right to portability. The right to move, copy, or transfer personal data
  • Right to restrict processing. The right to restrict the processing of personal data
  • Right to object to processing. The right to object to the processing of personal data for certain purposes

If you wish to exercise one of these rights, please contact us by using the contact details provided in the section “CONTACT US” below.

We will consider and act upon any request in accordance with applicable data protection laws.

Withdrawing your consent: If we are relying on your consent to process your personal information (for example marketing and promotional communications), which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by using the contact details provided in the section “CONTACT US” below or opt-out of marketing e-mails using clicking on the unsubscribe link in the e-mail.

Do not track signals

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

CCPA privacy notice

The California Code of Regulations defines a “resident” as: (1) every individual who is in the State of California for other than a temporary or transitory purpose and (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

  • The right to notice. You have the right to be notified which categories of Personal Information are being collected and the purposes for which the Personal Information is being used.
  • The right to request. You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information.
  • The right to say no to the sale of Personal Information (opt-out). You have the right to direct business to not sell Your personal information. Please note that We do not sell your personal information to third parties.
  • The right to delete Personal Information. You have the right to request the deletion of Your Personal Information, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your Personal Information from our records, unless an exception applies.

We may deny Your deletion request if retaining the information is necessary for Us to:

  • Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
  • Help to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for those purposes.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if You previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
  • Comply with a legal obligation..

In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.

The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer’s rights, including by:

  • Denying goods or services to You.
  • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties.
  • Providing a different level or quality of goods or services to You.
  • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

The right to correct inaccurate personal information. You have the right to request the coorection of Your Personal Information, subject to certain exceptions. Once We receive and confirm Your request, We will coorect Your personal information in our records.

The right to limit use and disclosure of sensitive personal information. Please note that We do not use and do not disclose your sensitive personal information to third parties.

Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us by using the contact details provided in the section “CONTACT US ”

If you are an authorized agent submitting a rights request on behalf of a California consumer you need to provide a copy of the written authorization signed by the consumer

Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Updates to privacy policy

The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

My Agile Privacy

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Through your continued use of this site youaccept this use. For more information, please see our Privacy policy.
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