IT Support and Maintenance Services

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From Soloway, your reliable companion who is always in touch to help you grow sustainably
17+
years we work in this niche
1,500+
delivered projects
800+
satisfied clients
Our recent IT Support & Maintenance cases view more

Adamson NEX – Web-based platform for energy audit

Adamson NEX is a service that enables energy auditors to generate energy efficiency certificates and additional documentation based on the state-approved calculation methodology.

The main goal of Adamson’s activities is the practical implementation of the principles of preserving the planet’s resources, energy efficiency, and energy saving in buildings.

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Chain Broker – Mobile-friendly crypto platform website

Chain Broker is a crypto platform for tracking private and public fundraising. It includes the latest information on seed, private, strategic, and IDO/IEO rounds.

Users can employ the platform for both learning and deep research.

The company is based in San Francisco, California, United States.

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Concert.ua – Online system for booking tickets

Concert.UA is an online platform that allows you to buy tickets for various music events, concerts, festivals, and other cultural events online. You can also order tickets for theater performances, exhibitions, etc. 

This service allows you to quickly and conveniently find current events in different cities of Ukraine and buy tickets online in a comfortable way via the Internet.

Over 100k+ online students of the Optima School learn daily and use digital mobile and web products to acquire knowledge through new distance education experiences.

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Covery – AI Mobile Software Development Kit

Covery is a global risk management platform that helps online companies prevent fraud, mitigate risks, and grow revenue.

The main idea was to create a simple tool that could cover all business needs, from chargeback prevention to AML / PEP screening. 

With Covery, customers can create specific risk logic that analyzes the connections among locations, devices, identity, and behavioral patterns throughout the entire funnel, from Registration to the Transaction and Payout steps.

TWO solutions for our clients who need IT support and consultancy services

For mature business
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    You have an extensive real-time project with a large amount of data, users, and transactions.
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    Your team needs someone who can provide sustainable enterprise IT support services, resolve the challenges related to overloaded systems, and establish simultaneous processes.
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    Your infrastructure has critical errors, and you are looking for an IT support service provider to fix them, avoiding crashes in the future.
For new projects
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    You think of creating new products and services or scaling existing ones to conquer new niches in the market. You want to be sure in every stage of your scaling plan.
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    You look for a partner for IT maintenance services who will guide you through this tricky way of speeding up your efficiency and implementing new features into existing systems.
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    Maintaining a poorly functioning model is not enough for you. You need a partner that will look at your product comprehensively and help eliminate weaknesses.
Services that perfectly suit you
Services that perfectly suit you
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    Quality assurance
    We place a great accent on testing and reducing risks for large business and real-time companies.
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    Performance enhancement
    It increases efficiency by analyzing business processes and developing optimal solutions.
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    Bug fixing
    Preventive activities and answer speed ensure no crashes and resources savings.
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    Apps security management
    We provide monitoring and establishing software to avoid data leak risks for your company.
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    New features implementation
    Soloway carefully sets up feature extensions into platforms to scale your systems without turbulence.
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    App updates
    We keep our finger on the pulse and control the operation of your applications without delay.
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    OS and libraries updates
    It helps keep your software up-to-date: we modernize service packages, drivers, new accounts information, security, and base upgrades.
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    DevOps
    We take a microservice architecture and integrative basic DevOps approach. Such a strategy allows us to automate infrastructure, code testing, workflows without impacting your current system.


    Our reviews

    As a trusted IT service provider, our top priority is to ensure our clients feel truly heard and valued in our collaboration. We are committed to achieving win-win results and delivering solutions that meet our clients' needs. Discover client testimonials about their experience with SoloWay below:
    Logo
    5.0
    Verified Review

    “SoloWay Technologies has designed and developed a website for an NGO. The team has also integrated a payment system, provided SEO services, and implemented an admin panel.

    SoloWay Technologies has delivered a functional, well-designed website on time. The team responds quickly, showcases solid project management skills, and communicates clearly via virtual meetings, emails, and messages. Their professionalism, diligence, and helpfulness have impressed the client.”

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    Project overview
    Logo
    5.0
    Verified Review

    “SoloWay is a long-standing partner for anything development related. They assign different resources as needed, mainly helping ramp up the speed of delivery, and also assist with coming up with new products.

    Their responsiveness, commitment to continuous improvement, and affordable prices are highlights of their work. SoloWay is also more than willing to assist with research for startup ideas, taking the initiative to provide quotations on vague concept projects. This kind of involvement is irreplaceable.”

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    Project overview
    Logo
    5.0
    Verified Review

    “SoloWay successfully delivered a platform that has helped increase overall sales by more than 40%. Reliable and communicative, the team demonstrated a commitment to customer service at all hours of the day. They are transparent and technologically gifted, fostering a smooth partnership.

    With an eye toward technology and visual upgrades, SoloWay developed a website for a hospitality gift voucher sales company. The backend features PHP, while the frontend is based on JavaScript and Bootstrap.”

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    Project overview
    eCommerce
    United Kingdom
    See case
    Logo
    5.0
    Verified Review

    “SoloWay Technologies provides valuable resources that have been instrumental in developing critical parts of the client’s product and helping users. The team is collaborative, knowledgeable, and patient. Moreover, their expertise, work quality, and dedication to the project’s success stand out.

    SoloWay Technologies provides development staff augmentation for a SaaS company. The team has built the administrative part of a product using Ruby on Rails and Avo. They also collaborate on the backend API.”

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    Project overview
    Logo
    5.0
    Verified Review

    “Thanks to SoloWay Technologies’ efforts, the client’s app is now faster and has fewer errors. The team’s workflow was effective despite constant changes in the scope of the project. With that being said, questions were answer promptly and everything was delivered within the given timeframe.

    SoloWay Technologies was brought in by a C2C marketplace to help upgrade their Android app and content. They also analyzed data on app usage to identify issues, speed, stability, and more.”

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    Project overview
    Logo
    4.5
    Verified Review

    “We offer custom menswear with online and offline showrooms in Singapore and the UK. People sign up online, come into the showroom, and are measured. We then have their measurement profiles so they can go and reorder online when necessary.

    Initially, we had a booking tool that was relatively basic. Together with Soloway, we overhauled the booking tool, making it a lot more flexible and useful to our needs. In the end, we started with the development of an entire order management system that administers measurements and tracks orders along the process. Soloway’s streamlining of the booking system nearly eliminated customer service calls, reducing staffing needs. Their intuitive project management system allowed for an easy flow of information. Soloway was an honest and transparent development partner.”

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    Project overview
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    5.0
    Verified Review

    “The delivered mobile app and SDK functioned smoothly, leaving the client pleased with the collaboration. SoloWay Technologies’ followed a result-oriented approach and resolved any issues swiftly. Moreover, they boasted the ability to work efficiently without sacrificing quality and punctuality.

    Their team was goal-oriented and always tried to solve problems as soon as possible. We usually have good communication and relationships with them.”

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    Project overview
    Why choose Soloway as your partner for tech and business maintenance?
    01 Our approach includes more than just strategy and architecture design. We bring our systems to life and take care of their implementation and scaling.
    02 We follow the principle of balance by making systems that require minimal engagement for support and maintenance.
    03 It’s easy to implement new features into our systems, and bugs fixing takes a little time with our approach. The solutions created and supported by Soloway works like a clock and do not need a lot of resources to troubleshoot because of regular auditing. If anything goes wrong, we bring the system to balance imminently.
    We carefully test the software we develop by taking all preventive measures to eliminate risks and bugs as if we were supporting a plane.

    Watch our QA roadmap - it`s an important stage of our process

     




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    Our Awards & Recognition

    Clutch Spring
    Champion 2024
    Global Award
    Spring 2024
    Global Award
    Fall 2024
    Outstanding services and client dedication
    Top B2B
    Company
    Leader in Software
Development
    Global
    Leader
    Reliable
    partner
    100% satisfied
    customers
    Top Web Development Company
    Top App
    Developers
    AWS
    Azure
    Google
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    ISTQB
    PMI
    BA
    ISO
    27001
    ISO
    9001
    GDPR

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      Meet our client partner team
      Olena Salii Photo
      Olena Salii

      Business Development Manager, Outsource, Ukraine, 12 years of experience

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      Jana Lukan

      Client Partner, Outsource, Ukraine, 8 years of experience

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      Luba Khomyn

      Chief Communications Officer, Outsource, Ukraine, 13 years of experience

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      Ivan Prokipchuk

      Chief Business Development Officer, Outsource, Ukraine, 7 years of experience

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