Edit Suits co. digital commerce transformation:

Web development and CRM implementation

#CRM / #Web development / #Design and fashion / #eDelivery / #On Demand Delivery

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Meet our client and listen to their Solo

Edit Suits is a company of men’s business clothing. Its mission is to create the most comfortable customized men’s business suits. Edit Suits Co. shops are located in several cities in England and Singapore. Their website consists of three elements: an online store, a booking system, and a CRM system.

Challenges we have overcame together

Edit Suits needed a product that would combine an online store and the company's process management system.

Thus, enabling customers to manage orders from the initial stage of taking measurements to the delivery of the finished product to the client.

  • Website development

    Website modernization and possibility to make sales through an online store

    The core of the site is CMS WordPress, so the innovation of the project and changes in functionality were often limited by the capabilities of the system itself. In this situation, the best way out would be to carry out code refactoring, i. e., to change the inner structure of software making it easier to understand the code while documenting the whole process. However, after long discussions and reflections, the client still decided not to implement the changes but to deal with the current site. Thus, we started working on the existing site and we limited ourselves to the functionality provided by WordPress.

  • CRM implementation

    Optimization of business processes to manage orders

    The company wanted to develop a product that would combine an online store and its management system process. Thus, the customers could have managed orders from the initial stage of taking measurements to the delivery of the end product to the client. Therefore, we have created a robust and functional CRM system to improve the process of storing data about products, orders, and customers.

Collaboration process

 
WEB
  • A qualitative project examination
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    A qualitative project examination
  • Website Development
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    Website Development
    The development team has optimized the platform in every possible way, and aslo, it has reviewed the structure of new tables and the overall functionality.
  • Performance optimization
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    Performance optimization
  • Integration of additional services
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    Integration of additional services
CRM
  • Organizing a great deal of data
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    Organizing a great deal of data
  • CRM development and integration
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    CRM development and integration

Together with Soloway (formerly bvblogic), we overhauled the booking tool, making it a lot more flexible and useful to our needs. In the end, we started with the development of an entire order management system that administers measurements and tracks orders along the process. Soloway’s streamlining of the booking system nearly eliminated customer service calls, reducing staffing needs. Their intuitive project management system allowed for an easy flow of information. Soloway was an honest and transparent development partner.

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Reto Peter, Founder at Edit Suits

Collaboration Results

Technologies and tools

Benefits

  • Product preview
    Clients have got the possibility to check all the details of the style, material, etc., just by visiting a website.
  • Appointments for taking measurements
    When booking a meeting at the tailor’s, available time, date, and location are offered. Then, the meeting is added to Google Calendar.
  • Contactless order of a suit with individual measurements
    The website provides a video with detailed instructions on how to take measurements yourself.
  • Ability to create your own individual product
    The designer will help a client to bring their ideas to life.
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Technologies and tools

Benefits

  • Managing department working processes in different countries
    Working remotely is a challenge, however, despite the distance, the team can collaborate, bond, and be productive.
  • Possibility to process requests from around the world
    Which in turn, makes it possible to expand the customer base. Sounds great, doesn’t it?
  • Easily manageable stages of the order
    When the order is divided into manageable stages, it becomes easier to control the project and the quality of the output.

Our reviews

As a trusted IT service provider, our top priority is to ensure our clients feel truly heard and valued in our collaboration. We are committed to achieving win-win results and delivering solutions that meet our clients' needs. Discover client testimonials about their experience with SoloWay below:
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5.0
Verified Review

“SoloWay Technologies has designed and developed a website for an NGO. The team has also integrated a payment system, provided SEO services, and implemented an admin panel.

SoloWay Technologies has delivered a functional, well-designed website on time. The team responds quickly, showcases solid project management skills, and communicates clearly via virtual meetings, emails, and messages. Their professionalism, diligence, and helpfulness have impressed the client.”

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Project overview
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5.0
Verified Review

“SoloWay is a long-standing partner for anything development related. They assign different resources as needed, mainly helping ramp up the speed of delivery, and also assist with coming up with new products.

Their responsiveness, commitment to continuous improvement, and affordable prices are highlights of their work. SoloWay is also more than willing to assist with research for startup ideas, taking the initiative to provide quotations on vague concept projects. This kind of involvement is irreplaceable.”

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Project overview
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5.0
Verified Review

“SoloWay successfully delivered a platform that has helped increase overall sales by more than 40%. Reliable and communicative, the team demonstrated a commitment to customer service at all hours of the day. They are transparent and technologically gifted, fostering a smooth partnership.

With an eye toward technology and visual upgrades, SoloWay developed a website for a hospitality gift voucher sales company. The backend features PHP, while the frontend is based on JavaScript and Bootstrap.”

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Project overview
eCommerce
United Kingdom
See case
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5.0
Verified Review

“SoloWay Technologies provides valuable resources that have been instrumental in developing critical parts of the client’s product and helping users. The team is collaborative, knowledgeable, and patient. Moreover, their expertise, work quality, and dedication to the project’s success stand out.

SoloWay Technologies provides development staff augmentation for a SaaS company. The team has built the administrative part of a product using Ruby on Rails and Avo. They also collaborate on the backend API.”

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Project overview
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5.0
Verified Review

“Thanks to SoloWay Technologies’ efforts, the client’s app is now faster and has fewer errors. The team’s workflow was effective despite constant changes in the scope of the project. With that being said, questions were answer promptly and everything was delivered within the given timeframe.

SoloWay Technologies was brought in by a C2C marketplace to help upgrade their Android app and content. They also analyzed data on app usage to identify issues, speed, stability, and more.”

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Project overview
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4.5
Verified Review

“We offer custom menswear with online and offline showrooms in Singapore and the UK. People sign up online, come into the showroom, and are measured. We then have their measurement profiles so they can go and reorder online when necessary.

Initially, we had a booking tool that was relatively basic. Together with Soloway, we overhauled the booking tool, making it a lot more flexible and useful to our needs. In the end, we started with the development of an entire order management system that administers measurements and tracks orders along the process. Soloway’s streamlining of the booking system nearly eliminated customer service calls, reducing staffing needs. Their intuitive project management system allowed for an easy flow of information. Soloway was an honest and transparent development partner.”

Read full review
Project overview
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5.0
Verified Review

“The delivered mobile app and SDK functioned smoothly, leaving the client pleased with the collaboration. SoloWay Technologies’ followed a result-oriented approach and resolved any issues swiftly. Moreover, they boasted the ability to work efficiently without sacrificing quality and punctuality.

Their team was goal-oriented and always tried to solve problems as soon as possible. We usually have good communication and relationships with them.”

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Project overview

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    Meet our client partner team
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    Olena Salii

    Business Development Manager, Outsource, Ukraine, 12 years of experience

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    Jana Lukan

    Client Partner, Outsource, Ukraine, 8 years of experience

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    Luba Khomyn

    Chief Communications Officer, Outsource, Ukraine, 13 years of experience

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    Ivan Prokipchuk

    Chief Business Development Officer, Outsource, Ukraine, 7 years of experience

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