TIR’s digital commerce transformation:

Discovery Phase

#Discovery Phase / #Logistics / #Transportation / #Mobile

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Meet our client and listen to their Solo

TIR is a logistics company in the United States that has been in the transportation business for more than 15 years and has its own fleet of trucks. 

The company also actively invests in innovative projects in the logistics sector.

The challenges we have overcome together

The main task was to carry out a Discovery Phase to develop a mobile application for truck drivers in the United States with functionality for their socialization.

Our team took on this product from the ground up. The client came to us with an idea that had been on his mind for some time. He saw that there were apps on the market that were primarily designed for experienced or American drivers. At the same time, many immigrants do not understand the language very well at first and often need to repair or maintain their cars, get information in a clear language, or just make some contacts in a new country. Therefore, it was hypothesized that by creating a multilingual application with such socialization features, the company would help immigrant drivers better adapt to living and working in a new country.

  • Discovery Phase

    Before starting to implement the product, an in-depth analysis is necessary!

    The SoloWay team implemented the discovery phase in a relatively short period of time (4-6 weeks). The client received a comprehensive vision of the future mobile application from various perspectives.

    It is worth remembering that the client came up with an idea and received a set of artifacts that would help him make the right decision about investing in this product.

    In addition, our marketing team provided services for creating a brand and logo, researching the market potential, developing a presentation for investors, and preparing a product launch strategy.

Our collaboration process

 
Discovery Phase
  • Business Analysis
    s3-i
    Business Analysis
    includes artifacts such as Competitors Analysis, Business Model Canvas, Market Overview, Personas Analysis, and User Flow Analysis
  • Product Vision
    s3-i
    Product Vision
    a vision of the future product functionality based on the collected insights from Deep Interviews and Brainstorming Sessions transformed into a specific functional Story Map
  • Prototyping
    s3-i
    Prototyping
  • Technical Feasibility Study
    s3-i
    Technical Feasibility Study
    development technologies are selected, visual architecture is created

During these several weeks of working with the client during the discovery phase, my team and I were able to fully immerse ourselves in the client’s business and gain a lot of insight into the market where the product will be launched. It was very informative to talk to truck drivers from the United States and actually travel with them, albeit remotely. This allowed us to identify key pain points and design a solution that would best suit the end users. A major challenge for us was to analyze existing mature applications that have a wide range of functionality and many technical integrations with many services.

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Andriy Khomyn, Head of Business Analysis

Collaboration results

Technologies and tools

What did the customer get?

  • Product Vision to see the functionality of the future product, based on the collected insights from the conducted Deep Interviews and Brainstorming Sessions, which were transformed into a specific functional map Story Map.
  • Qualitative analysis, including such artifacts as Competitors Analysis, Business Model Canvas, Market Overview, Personas Analysis, and User Flow Analysis, gave the client an understanding of who are the potential customers of the application, who can be partners, what is the key value of the project, how will revenue be generated, how to scale better and what is needed to do it.
  • Visual interactive prototype. Thanks to the prototype, the client and the technical team were able to better understand how the product would work.
  • A technical feasibility study of the application with selected development technologies and a created visual architecture.
  • Estimated cost of work to implement the mobile application.

Our reviews

As a trusted IT service provider, our top priority is to ensure our clients feel truly heard and valued in our collaboration. We are committed to achieving win-win results and delivering solutions that meet our clients' needs. Discover client testimonials about their experience with SoloWay below:
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5.0
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“SoloWay Technologies has designed and developed a website for an NGO. The team has also integrated a payment system, provided SEO services, and implemented an admin panel.

SoloWay Technologies has delivered a functional, well-designed website on time. The team responds quickly, showcases solid project management skills, and communicates clearly via virtual meetings, emails, and messages. Their professionalism, diligence, and helpfulness have impressed the client.”

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5.0
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“SoloWay is a long-standing partner for anything development related. They assign different resources as needed, mainly helping ramp up the speed of delivery, and also assist with coming up with new products.

Their responsiveness, commitment to continuous improvement, and affordable prices are highlights of their work. SoloWay is also more than willing to assist with research for startup ideas, taking the initiative to provide quotations on vague concept projects. This kind of involvement is irreplaceable.”

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5.0
Verified Review

“SoloWay successfully delivered a platform that has helped increase overall sales by more than 40%. Reliable and communicative, the team demonstrated a commitment to customer service at all hours of the day. They are transparent and technologically gifted, fostering a smooth partnership.

With an eye toward technology and visual upgrades, SoloWay developed a website for a hospitality gift voucher sales company. The backend features PHP, while the frontend is based on JavaScript and Bootstrap.”

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eCommerce
United Kingdom
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5.0
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“SoloWay Technologies provides valuable resources that have been instrumental in developing critical parts of the client’s product and helping users. The team is collaborative, knowledgeable, and patient. Moreover, their expertise, work quality, and dedication to the project’s success stand out.

SoloWay Technologies provides development staff augmentation for a SaaS company. The team has built the administrative part of a product using Ruby on Rails and Avo. They also collaborate on the backend API.”

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5.0
Verified Review

“Thanks to SoloWay Technologies’ efforts, the client’s app is now faster and has fewer errors. The team’s workflow was effective despite constant changes in the scope of the project. With that being said, questions were answer promptly and everything was delivered within the given timeframe.

SoloWay Technologies was brought in by a C2C marketplace to help upgrade their Android app and content. They also analyzed data on app usage to identify issues, speed, stability, and more.”

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4.5
Verified Review

“We offer custom menswear with online and offline showrooms in Singapore and the UK. People sign up online, come into the showroom, and are measured. We then have their measurement profiles so they can go and reorder online when necessary.

Initially, we had a booking tool that was relatively basic. Together with Soloway, we overhauled the booking tool, making it a lot more flexible and useful to our needs. In the end, we started with the development of an entire order management system that administers measurements and tracks orders along the process. Soloway’s streamlining of the booking system nearly eliminated customer service calls, reducing staffing needs. Their intuitive project management system allowed for an easy flow of information. Soloway was an honest and transparent development partner.”

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5.0
Verified Review

“The delivered mobile app and SDK functioned smoothly, leaving the client pleased with the collaboration. SoloWay Technologies’ followed a result-oriented approach and resolved any issues swiftly. Moreover, they boasted the ability to work efficiently without sacrificing quality and punctuality.

Their team was goal-oriented and always tried to solve problems as soon as possible. We usually have good communication and relationships with them.”

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    Meet our client partner team
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    Olena Salii

    Business Development Manager, Outsource, Ukraine, 12 years of experience

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    Jana Lukan

    Client Partner, Outsource, Ukraine, 8 years of experience

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    Luba Khomyn

    Chief Communications Officer, Outsource, Ukraine, 13 years of experience

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    Ivan Prokipchuk

    Chief Business Development Officer, Outsource, Ukraine, 7 years of experience

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